Frequently Asked Questions

How do I host an event?

To host an event, user must register to become a Host.

How do I become a host?

Login or Register on NightLite and follow these steps. On “WHAT BRINGS YOU TO NIGHTLITE?” screen, select “PLANNING AN EVENT”. There you can submit your application to become a Host. NightLite’s admin will review your application and will send a confirmation email updating your approval status.

If you are currently in Guest Account, please go to MY ACCOUNT, then SWITCH TO HOST ACCOUNT.

In Host account, go to MY EVENT then click on the “+” icon on the top left to create an event.

How do I buy a ticket?

Login or Register on NightLite and follow the steps. On “WHAT BRINGS YOU TO NIGHTLITE?” screen, then select “BROWSING FOR EVENT”

Go to MAP VIEW, there you can search, apply a filter, and see a full list of events that have been posted on NightLite

How do I set up Paypal?

Go to MY ACCOUNT > SWITCH TO HOST ACCOUNT > SETTINGS > PAYMENT INFO, input your Paypal email and SAVE

How do I cancel an event?

Go to MY EVENT > click to view the event > click edit on top right of the screen (pencil icon) > click on Delete on the Top right

What if my event gets cancelled?

If you are a Guest, you will receive a refund. Please allow 2-3 business days for the refund to process.

If you are a Host and your event got canceled, you may have violated NightLite’s terms and conditions.

How do I rate a Host?

After the event is over, user will be prompted to review the event automatically

How do I report someone who is not complying with the rules?

Comment reporting: user can report a comment by clicking “…” and report.

Event reporting: user can report inappropriate event by clicking “Report” on event profile and follow the Reporting process.

 

What are the insurance requirements and how do I upload it?

Insurance requirement is $100,000 and insurance policy can be uploaded during Host Verification process.

When do I get paid for the event?

After your event has ended, Nightlite will automatically process your payout.

How do I get paid for the event?

After your event has ended, Nightlite will automatically process your payout.

Payout process may take 2-3 business days to process.

User must have a Paypal account in order to get pay.

Go to Host Settings and click on Payment Info to input your Paypal account email.